The GPU2000R is part of the proven 2000R series relays, specifically designed for generator protection. It serves as both primary and backup protection for small to medium-sized generators and is suitable for synchronous generators of any size through its compatibility with the 589T, 589V, and 589W series.
Features
Complete Multifunction Protection: Offers a comprehensive suite of protective functions to safeguard generator operations.
Programmable Logic:
Inputs: 8 programmable logic inputs.
Outputs: 6 programmable logic outputs.
User-Friendly Display:
A 4-line by 20-character liquid crystal display provides easy access to metering data, operational records, testing modes, and settings.
Advanced Communication:
Electrically isolated communication ports ensure superior remote communications.
Simultaneous communication through both front and rear ports facilitated by dedicated microprocessors.
Continuous Self-Diagnostics:
Integrated machine running timers and alarms for ongoing monitoring.
Flash Memory Technology:
Allows for quick and easy updates to the latest software enhancements.
Performance Enhancements
The GPU2000R features improved performance over the earlier 589R series:
Sensitivity of Reverse Power Anti-Motoring Element: Now as low as 0.2% of rated machine power.
Loss-of-Excitation Function: Achieved through a mho-circle impedance element, enhancing protection reliability.
Answer 1: PLC DCS Pro Ltd. collaborates with over 50 countries worldwide. As a leading supplier in China, we can provide significant discounts to customers based on market demand.
Question 2: What Is The Warranty Period?
Answer 2: We offer a standard one-year warranty for all new and original items.
Question 3: What Payment Methods Do We Accept?
Answer 3: We accept 100% T/T (Telegraphic Transfer) before shipping. For items with a lead time, a 30% deposit is required in advance, with the remaining 70% balance due before shipping. If you have an agent in China, please contact us for RMB transfer.
Question 4: What Shipping Methods Do We Use?
Answer 4: We primarily utilize carriers such as FedEx, DHL, UPS, BRE, etc. If you have an account with any of these carriers, you can arrange the shipping yourself. Additionally, we offer free shipping to China freight forwarders.
Question 5: What Is Our Delivery Time?
Answer 5: Typically, delivery takes around 1-3 days after receiving the advance payment. For items with a quoted lead time, delivery will occur as per the specified lead time.
Question 6: How Do We Package The Goods?
Answer 6: Our packaging process involves multiple layers of protection. Initially, the product is placed in its original box, sealed with a label. Then, we add a layer of bubble wrap to safeguard against collisions during transportation. Finally, all products are securely packed in sturdy boxes for further protection.
Question 7: How Can Customers Contact Us And Request A Quote?
Answer 7: Customers can inquire via email, WhatsApp, WeChat, Skype, or any preferred communication platform. Simply reach out to us, and we'll promptly provide a quote tailored to your needs.
Warranty Conditions
At PLC DCS Pro Ltd., we are committed to ensuring the quality of our products. Our one-year warranty provides coverage for any defects in material or workmanship, excluding damages caused by deliberate misuse.
🛡️Coverage Details:
This warranty encompasses all instances of product malfunction or failure due to inherent manufacturing flaws, with the exception of intentional damage.
📝Claim Process:
To avail of warranty services, please notify us of any quality-related issues within the warranty period. We may conduct online troubleshooting and examination as needed.
🚚Shipping Assistance:
We understand the importance of prompt service. Therefore, we cover return shipping costs for warranty-related returns within the first month of supply. Within three months of supply, we cover one-way shipping costs for warranty-related returns. After three months, the customer is responsible for shipping costs both ways.
🚫Exclusions:
Unauthorized modifications, repairs, or misuse of the product.
